Why Modern Authentication Matters for Xerox Printers

Important update for office environments: Microsoft is removing support for Basic Authentication in Exchange Online starting in March 2026. This affects devices (like multifunction printers) that use Basic Auth to send email — especially features like Scan-to-Email. Basic Auth transmits passwords in plain text, which isn’t secure, and Exchange will no longer allow it.

As a result, traditional scan workflows that rely on older authentication methods will stop working unless updated to modern authentication. One reliable solution is moving to OAuth 2.0, which is supported on compatible Xerox devices with updated firmware.

👉 For complete step-by-step setup instructions, please visit: [Your Reference Link Here]
(example: https://justtech.com/oauth-2-0-support-for-xerox-multifunction-printers/)

What’s Changing and Why

  • Basic Authentication for SMTP (Scan to Email) will no longer be supported by Microsoft Exchange Online.

  • This affects key features that send email from the device, including:

    • Scan to Email

    • Fax forwarding to email

    • Email notifications from the printer

  • If the device is configured using older authentication methods, these functions will stop working.

How Xerox Supports OAuth 2.0

Xerox has released firmware updates that let many of their multifunction printers and copiers use OAuth 2.0, a modern and secure authentication framework. This allows the printer to connect to Microsoft 365 and Exchange Online services without exposing plaintext credentials.

What You Need to Do

  1. Check Device Compatibility
    Ensure your Xerox model supports OAuth 2.0 — many ConnectKey®, VersaLink®, and AltaLink® models do. ○

  2. Update Firmware
    Download and install the latest firmware from the Xerox support site. This update enables OAuth 2.0 authentication features.

  3. Enable OAuth 2.0 on the Device
    Once the firmware is installed, log into the printer’s web interface and turn on OAuth 2.0 support for email services. Detailed steps vary by model.

For detailed instructions and screenshots on how to do this, visit the step-by-step guide here: https://justtech.com/oauth-2-0-support-for-xerox-multifunction-printers/

Alternatives if OAuth Isn’t Available

If your device does not support OAuth 2.0 yet, you still have options:

✅ Use Scan to Cloud Email apps
✅ Install the Xerox Connect for Exchange Online app
These can provide similar scan-to-email workflows without relying on legacy authentication.

Final Thoughts

The move away from Basic Authentication is a big change, but it also brings stronger security and better integration with Microsoft’s cloud services. Updating your Xerox machines now — installing the latest firmware and switching to OAuth 2.0 — will keep scan-to-email workflows running smoothly well past 2026.